How to Run a 5 Whys (With Humans, Not Robots)

Dan Milstein shares his advice on how to run a 5 Whys retrospective with humans rather than robots. A great watch!


Slide deck (also shown in the video):

I particularly like his use of humor and contrast in setting the tone for a retrospective.

2017-02-13T11:40:11+00:00 June 2nd, 2014|0 Comments

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