• About Chris Gagné

    Photo by Dave Bullock / eecue Chris Gagné is the COO for both Student of Fortune, Inc. and NOLS Corporation. Previously, he was a Product Manager at Oversee.net and Director of Client Services at Leads360. He also founded Cerbumi.org, an open-source network-based approach to real-world problem solving. Chris graduated from Occidental College, where he majored in Economics for Business and Management. Before attending Occidental, Chris was a project manager and user interface designer at Frontera Corporation, a former Idealab application service provider. more...

StudentofFortune.com featured in front-page article in USC’s Daily Trojan

StudentofFortune.com made front-page news in today’s issue of USC’s Daily Trojan newspaper.

A brief snippet:

Website offers homework help - at a price

Users place bids to answer questions at Student of Fortune. Some say services border on cheating.

Auction websites have been known to offer everything from designer bags to alleged apparitions of the Virgin Mary on a slice of toast, but one new site’s product is of high demand to college students: homework help. . . .

The website, which functions like a cross between eBay and Yahoo! Answers, allows students to submit questions and place a “bounty” ranging from 25 cents to a few dollars for a correct answer.

Unlike some tutoring websites, the profits go directly to the person who submitted the answer, not hired tutors. . . .

USC Student Judicial Affairs officials believe Student of Fortune’s intentions are not a blatant threat to academic integrity.

“If (students’) purpose was having someone else do their work, that would be viewed as a violation,” said Raquel Torres-Retana, director of Student Judicial Affairs and Community Standards. “But if people are using it as a tutor, then it’s a tutor. It’s the same online as it would be getting help at your neighbors apartment.”

You can see the whole article on the Daily Trojan website.

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LA G33k Dinners

From the site:

The Geek Dinners are a monthly gathers of Internet technology lovers in Los Angeles. We are loosely affiliated with BarCamp - because many of us met there. Anyone who has an interest and passion for technology, the internet, internet technologies, software or you just know you’re a geek is welcome. Come play with us.

The next one is on April 24th at 8pm. Details:

  • Date: April 24th, 8pm dinner, come early for pitchers of beer
  • Location: Shakey’s Pizza in Hollywood
  • 7001 Santa Monica Blvd, W Hollywood, CA 90038, (323) 463-1104 Map
  • Look up at the sign.
  • Reservation under “Heather”
  • On UpComing
  • What if I can’t make the date? Let us know. Full 007 schedule is posted here. Dates can be moved by suggestion. Speak up!

Sounds like great fun, and a nice extension to the BarCamp love. I’m going, will I see you there?

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BarCampLA 3

If you’re a technology person, you need BarCamp. And, if you’re a technology person in LA, then you need BarCampLA. It’s that simple.

Allow me to break it down.

BarCamp is a bi-annual gathering of the coolest geeks you’ll ever meet. It’s free to attend, but if you attend, you’re also expected to present. And present we did… talking about everything from mapping the homeless in Downtown LA to microformats. Don’t forget PowerPoint Karaoke, where contestants are given 5 minutes to convincingly present slides that they’ve never seen before on a topic they (hopefully) know nothing about. Add free swag from vendors (vodka from BuzzNet and sweet gear from Belkin), and you’ve got a one heck of an event.

The next one is happening in six months… September maybe?

Anyway, get over to http://www.barcampla.org and check it out. Brilliant.

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StudentofFortune.com mentioned in Washington Post

Studentoffortune.com was mentioned in this article for it’s role in providing students with homework answers.

From the article:

Young people today are simply too far ahead of anything schools might do to curb their recycling efforts. Beyond simply selling used term papers online, Web sites such as StudentofFortune.com allow students to post specific questions and pay for answers.

Enterprising young scholars can also upload their completed homework assignments, and the site will broker a sale to someone who is stumped while using the same textbook. For a fee of $1, for instance, user “brittanymarie” from “calloway country high school” can get the answer to this burning query: “During the process of transcription, DNA serves as the template for making what?” The people behind StudentofFortune, not so far removed from their school days themselves, say this isn’t cheating — it’s just a chance for students to “ask their colleagues for help on difficult problems.”

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The Wheelchair Foundation

If you’re not aware of what this organization does, please take the time to look at their website and videos at http://wheelchairfoundation.org.

I first heard about the Wheelchair Foundation about 6 months ago at a Rotaract convention here in LA. I saw a brief video of theirs that literally moved me to tears. Since then, Rotaract District 5280, of which I am a member, collaborated to raise over $21,000 to send a shipping container of 280 wheelchairs to Costa Rica.

In late May, I’ll travel to Costa Rica to deliver these wheelchairs with fellow Rotaracters and Rotarians. I can’t wait!

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Requesting thoughts and feedback about a new “open-source” project

Take a look at open-source software. It’s collaborative, usually high-quality, and responsive to people’s wants and needs. Apache and Linux, for instance, are two prime examples of how people coming together can do quite a bit in the world, even if in a limited way.

Other fields of pursuit have an opportunity to capitalize the lessons learned in the software industry. Applying some of these lessons to the nonprofit sector could result in a greater net impact for society. It is possible to apply ingenuity to hundreds of real-world problems if we have a collaborative organizational structure. We’ve seen a couple of examples. For instance, look at http://openprosthetics.org/. This group has applied the open-source model to design better prosthetics, and a few of their prototypes are better than anything currently available on the market.

I’ve been working on researching this topic for the last three years. Here’s my story:

In December of ‘03, I read an article in the New York Times about the World Bank Development Marketplace. A group of farmers in Zimbabwe struggled with a herd of elephants trampling their crops. With a $108,000 grant from the bank, they discovered that planting chili peppers around their crops deterred the elephants and provided a valuable cash crop.

I asked a friend, Sandy, what she would do to prevent elephants from eating her crops. Pulling from her childhood experience, she suggested without coaching that the farmers plant marigolds around their crops. After all, marigolds kept the deer out of her vegetable patch!

Perhaps marigolds would not deter an elephant. Suppose, then, that Sandy were a member of an online group hosted by Usenet newsgroups, Yahoo! Groups, or Google Groups, seeking a solution to the elephant problem. I am certain that she would have made a similar suggestion, and that the group probably would have recognized both its strengths and weaknesses. There is no guarantee, however, that this group would include the botanist, zoologist, or ecologist necessary to explore this seed of an idea.

Let’s then consider another recent innovation, the social network. One such network, Friendster, has a good search engine that permits finding people based on their interests. 210 people in my “network” have botany as an interest. 252 people enjoy elephants. 17 like Zimbabwe. Over 1,000 are interested in sustainable development. Might any of them be willing to spend five minutes to answer, “Are there any plants elephants don’t like?”

Over the last three years, I’ve developed a site called Cerbumi.org (”to brainstorm” in Esperanto) that combine these two tools. A carefully-designed mailing list system allows for rapid real-time discussion and brainstorming, while a flexible membership database allows project facilitators and other members to find expert advice. Built-in reputation-scoring and availability tools allow members to dictate clearly how willing they are to respond to certain kinds of inquires, and to whom. An executive summary is located at http://about.cerbumi.org/executiveSummary, and a Flash-based demonstration is located at http://cerbumi.org/flash/.

What are your thoughts? Do you think this is a useful tool? Would you be willing to spend a few minutes of your time working on various projects?

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Followup on eMusic spam

After not hearing anything from eMusic, I decided to give them another call. I left a message on Monday but did not receive a return call. On Wednesday, I called again and got a quick response from Nathan, one of their customer service folks. He advised that he had not heard back from the engineering team and promised to give it another shot.

About half an hour later, I received a call from “Chris,” one of the directors at the company. (Interactive marketing? I didn’t quite catch it.) He advised that they had received a few other reports similar to mine, and that upon further investigation, they found nothing out of the ordinary. No security breach, that’s for sure.

Though I honestly didn’t expect a different response, even if it were true (”Oh, yeah, one of our servers *was* broken in to”), I’ll rest on the hope that I got *someone’s* attention there. In the meantime, I’ll update my address at eMusic with something quite impossible to guess (perhaps eMusic followed by 16 random digits, followed by @chrisgagne.com). That should make things pretty easy to figure out should it happen again in the future.

Edit: Oops, scratch that. Their site won’t let me change my email address unless I subscribe (e.g. pay) again. I’m now forwarding the original email address to a black hole. Moving on…

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Verizon customer service can’t tell the difference between dollars and cents

As an exercise in intestinal fortitude, listen to as much of this following audio file as you can:

http://www.youtube.com/watch?v=Gp0HyxQv97Q&eurl=

Verizon offers a cellular data product priced at $0.002 per kilobyte (two-tenths of one cent). However, when a Verizon rep quoted a price to a customer, they quoted the price as “0.002 cents”, or two-thousanths of one cent. The intrepid customer went on his merry way and used ~36,000K worth of the service, only to come home and find a bill for $71 instead of $0.71. Listen as a number of Verizon representatives (even “supervisors”) demonstrate their complete inability to understand basic math concepts. Full story here.

All I can say is that I’m glad I’m with T-Mobile.

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eMusic

No response from eMusic yet.

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Update on eMusic Spam

I called eMusic today and had a chance to speak with one of their support folks. They were surprised that the email I forwarded them on Thursday didn’t get through - but in retrospect, it was probably caught by their junk mail filters. I’ve forwarded the spam to the support person directly, and they promised to work with the engineers to find out what happened.

I’m impressed by their responsiveness. Let’s see what comes out of it.

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